Refund policy
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We are committed to providing great customer satisfaction, we cannot accept returns or offer refunds on USED products.
We will accept returns on unused/unopened products up to 5 days after it has been received. A refund will only be given on the cost paid for the products, shipping charges cannot be refunded once items leave our facility. Products ordered cannot be exchanged once they have been shipped, a refund will be issued after product has been returned. We are not responsible for shipping fees on returned packages.
We will accept returns on unused/unopened products up to 5 days after it has been received. A refund will only be given on the cost paid for the products, shipping charges cannot be refunded once items leave our facility. Products ordered cannot be exchanged once they have been shipped, a refund will be issued after product has been returned. We are not responsible for shipping fees on returned packages.